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Customer Experience
Austin Guanzon
Support Manager, Dialpad
Keeping up with customers' happiness with your business is a must, so we've compiled a list of the best methods to measure customer satisfaction.
Customer Experience
Barbora Jassova
Editorial Manager, Landbot
Check our ultimate guide to balancing customer experience by learning to use chatbot automation, live chat support and communication channels correctly.
Business Growth
Dmytro Sokhach
CEO at Admix Global
As we navigate the era of AI, it's high time we make data privacy our top priority and secure personal data. Learn about four ways to preserve data privacy in an AI world.
Chatbots & Conversational Design
Grace Lau
Director of Growth Content, Dialpad
Many may think of chatbots and conversational AI as the same thing, but there are important distinctions between them. Here's everything you need to know.
Chatbots & Conversational Design
Shanice Jones
Tech Writer
Some find advances in AI a content creation opportunity, others a threat. Which is it? Can we find a balance and make the most of it? How can you leverage AI in content creation without upsetting the balance?
Messaging Experience
Barbora Jassova
Editorial Manager, Landbot
This article offers a general overview of WhatsApp chatbot design and development, elaborating on the different technical options, from types of WhatsApp chatbots available to an analysis of their pros and cons. 
Lead Generation & CRO
John Courtney
Founder and Chief Executive at BoardroomAdvisors
Discover the seven most frequent challenges marketers face when it comes to lead generation and how to tackle them.
Landbot News & Tutorials
Jiaqi Pan
CEO, Landbot
Learn how to build AI chatbots combining Large Language Models (LLMs) like GPT-3 made accessible in combination with no-code tools like Landbot.
Lead Generation & CRO
Jenna Bunnell
Senior Manager at Dialpad
Want to incorporate emotional marketing into your overall strategy? Discover how this tactic can help your business build a loyal and engaged customer base.
Messaging Experience
Raquel Magalhães
Editorial Writer, Landbot
WhatsApp is a game-changer when it comes to boosting marketing operations. In this article, you'll learn all about the benefits of WhatsApp campaigns and how to set them up.
Messaging Experience
Barbora Jassova
Editorial Manager, Landbot
What is a WhatsApp partner solution, and should you use one? Discover the ups and downs of working with a BSP and how to choose the right one for your business.
Messaging Experience
Raquel Magalhães
Editorial Writer, Landbot
A lot of businesses have already adopted WhatsApp into their customer service and support operations, so let’s have a look at some of the best examples across industries.
Messaging Experience
Barbora Jassova
Editorial Manager, Landbot
Discover specific examples of WhatsApp message templates in eCommerce, real estate, finance and travel.
Business Growth
Dakota Murphey
Freelance Writer
Photography can be time-consuming and expensive, but luckily, automation can help. Photography automation and other image-based automation services can help in the fight for e-commerce efficiency, so let’s take a look at why.
Business Growth
Nico Prins
Founder at Crunch Marketing
Customer success teams often face challenges that may hinder the team's growth. However, with the right strategies, you can improve team dynamics in your customer success team. Learn how!
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Latest articles

Customer Experience
Austin Guanzon
Support Manager, Dialpad
Business Growth
Dmytro Sokhach
CEO at Admix Global
Chatbots & Conversational Design
Grace Lau
Director of Growth Content, Dialpad
Messaging Experience
Barbora Jassova
Editorial Manager, Landbot
Chatbots & Conversational Design
Shanice Jones
Tech Writer
Lead Generation & CRO
John Courtney
Founder and Chief Executive at BoardroomAdvisors
Landbot News & Tutorials
Jiaqi Pan
CEO, Landbot
Lead Generation & CRO
Jenna Bunnell
Senior Manager at Dialpad
Messaging Experience
Raquel Magalhães
Editorial Writer, Landbot
Messaging Experience
Barbora Jassova
Editorial Manager, Landbot
Messaging Experience
Raquel Magalhães
Editorial Writer, Landbot
Messaging Experience
Barbora Jassova
Editorial Manager, Landbot
Business Growth
Dakota Murphey
Freelance Writer
Business Growth
Nico Prins
Founder at Crunch Marketing
Business Growth
Shanice Jones
Tech Writer
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