Introduction to the course

Join our WhatsApp Business API 101 course and learn how to build chatbots, improve customer experience, and boost your business operations

Discover the power of the WhatsApp Business API. Learn the essentials of WhatsApp Business API Chatbots and gain the necessary training to succeed with this invaluable tool for your business.

Explore the Conversational Experience Cycle and unlock new ways to engage customers and leads, revolutionizing your approach to communication. From understanding the basics of the WhatsApp Business API to building and deploying chatbots, we'll guide you through the process of analyzing data for optimization.

Join us now and embark on a journey where the WhatsApp Business API takes us to new heights.

00:00 Intro

01:00 What is the goal of this course

Course episodes

Introduction to the course

The WhatsApp Business Ecosystem

How to build & test a WhatsApp bot

Change between Chat & Human agent support

Let's get into chatbot Deployment

Expanding your WhatsApp channel

How to get WhatsApp Subscribers

Send Campaigns to Subscribers

Intro to WhatsApp Chat section

Let's get into chatbot Optimisation

Account Metrics

Analyse chatbot data

Course End notes

Introduction to the Platorm

Build and Test your first Web Chatbot

Deploy your bot or embed on your web

Automatically Send an email

Send chatbot data to external sources

Display and export chatbot data

Take care via Human Takeover block

Trigger automated workflows

Create first agent & intent in Dialogflow

How to get the Json Key File

Setting up Dialogflow in Landbot

Training phases and responses for FAQ

What are entities and how to use them

Redirect based on name & entities

Introduction to our Platform

Build & Test your first WhatsApp bot

Automatically Send email - WhatsApp

WhatsApp bot data to external sources

Display and export chatbot data

Human Takeover in WhatsApp

Trigger automated workflows - WhatsApp

Introduction to the Course

The WhatsApp Business Ecosystem

WhatsApp's Opt-in Policy

How to get WhatsApp Subscribers with Landbot

How to request a WhatsApp Template

How to create a Campaign Audience

How to set up and launch a Campaign

Messaging Limits and Quality Rating

Course Endnotes

Key Takeaways

Course structure
What is the goal of this course?

RESOURCES

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Please note that 'Variables' are now called 'Fields' in Landbot's platform.

Next course

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Dialogflow & Landbot

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Dialogflow & Landbot

Learn how to create a natural understanding chatbot using Dialogflow and Landbot in 6 videos. Train your agent, use entities and redirect users for Web and WhatsApp chatbots like a pro.

Up next

The WhatsApp Business Ecosystem