How to request a WhatsApp Template

Supported Media: Link

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Message Template Guidelines: Link

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Let's dive right into it and uncover how to request WhatsApp message templates within Landbot.

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Inside the Landbot application, head over to the WhatsApp Business section, select your channel, and navigate to Message templates. Simply click on "request message templates" to begin the process.

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A pop-up will appear where you can name your new template (remember, all lowercase and no spaces) and select a category.

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After specifying the template's language, you can edit its content, including headers, body text with parameters, footer, and optional buttons for engagement.

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Once your template is ready, click "Send request." Monitor the status, and within 24 hours, you should receive feedback from WhatsApp. Once approved, your template is ready for WhatsApp campaigns. It's that simple!