It's time to upgrade your customer satisfaction survey from clunky, old-school forms to WhatsApp.
No more forms that are too long and complicated to fill out. No more getting buried in emails and forgetting to ever fill out the survey.With this WhatsApp bot template, it's easy for you to send your customers a quick and simple survey without the hassle of sending an email and getting it lost in their inbox.
And it's even easier for them to respond with the 'Reply Buttons' feature, which allows you to add buttons in a WhatsApp bot for quick replies, saving time and effort for the user. Add a Google Sheets or Airtable block to automatically send the answers captured by the bot to an external database to speed up the process of analyzing the results.
Provide easy options to users with Reply Buttons
Assign multiple keywords to a button
Allow users to give feedback in open text questions
Send captured data to a Google Spreadsheet or Airtable
Create personalized experiences with rules, conditions, keywords or variables based on user data.
Ask questions & collect info from visitors with zero friction. Choose from over 14 question blocks.
Engage users in multimedia conversations with GIFs, images, videos or even documents.
Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%.
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Owner - Small business
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CEO - SMB
Frequently asked questions
There are three ways to go about building a conversational app with Landbot:1 - Do it all from scratch but still without coding2 - Use only a few pre-made elements (bricks)3 - Pick and customize a pre-designed templateThere’s no need to reinvent a flow if our conversational experience designers already built a chatbot template for your use case. Before committing to a free sign up or a specific template, you can always use the preview function to try out the end-user experience. When you do load your chosen template, you’ll see the conversational flow all set up for you with guiding notes when needed. All you have to do is customize the content inside the flow that’s already there. Edit the text, images, gifs, and links in the blocks so they fit your brand and product!
The vast majority of the templates (around 90%) are free and will remain free after the free trial ends.
No, you don’t need coding skills. Landbot is a visual no-code builder with a friendly interface that allows for a quick learning curve.
Yes, Landbot offers a wide variety of out-of-the-box integrations such as Google Sheets, MailChimp, Salesforce, Slack & Email Notifications, Zapier, Stripe, etc. The Professional plan also offers a no-coder-friendly option to set up API webhooks with pretty much any tool or software.
Landbot’s special WhatsApp Test environment feature allows you to build and test your WhatsApp bot before your API application gets approved.This is possible because the testing channel is a closed one, and only allows communication between the Landbot interface and the phone number you associated with the test account. So you can already test your WhatsApp bot with your own phone, and have it ready to be published live to your users when the access is approved by WhatsApp.
Yes, with the Reply buttons feature you can create up to 3 buttons in a WhatsApp bot for quick replies, saving time and effort to the user of the bot. For more than 3 buttons, you can utilise the Keyword Options block to give a list of options and trigger keywords typed by the user.
The pricing depends on a few factors such as volume of monthly chats, number of agents, and more. Our most popular WhatsApp chatbot plan starts at €150/mo and includes 1000 chats per month. Extra chats beyond that have an additional cost.For large businesses looking for higher volumes, we offer custom plans as per requirements. Please check our pricing plans for more details about the benefits and features included.