Advanced FAQ bot can help answer your visitors' usual questions, provide the correct answers on autopilot 24/7 and get feedback on the support answers.
Use this template to categorize and break lengthy FAQ content into simple categories and prioritize the most frequently asked questions about your product or service. The conversational design of this bot template creates a self-help experience for users, making finding information easy, fun and interactive.
Improve your ticket deflection ratio & user satisfaction by responding quickly to users' doubts & questions, thereby saving them time. After answering a question, the bot allows the user to ask more questions on the same or different topic.
At the same time, you can improve the quality of FAQs by taking user ratings for answers provided by the bot.
Provide answers 24/7 in an interactive way
Create and organise questions into multiple categories
Take user ratings for each answered question
Redirect users to specific FAQ content on your platform
Create personalized experiences with rules, conditions, keywords or variables based on user data.
Ask questions & collect info from visitors with zero friction. Choose from over 14 question blocks.
Engage users in multimedia conversations with GIFs, images, videos or even documents.
Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%.
Frequently asked questions
There are three ways to go about building a conversational app with Landbot:
1) Do it all from scratch but still without coding
2) Use only a few pre-made elements (bricks)
3) Pick and customize a pre-designed template
There’s no need to reinvent a flow if our conversational experience designers already built a chatbot template for your use case. Before committing to a free sign up or a specific template, you can always use the preview function to try out the end-user experience.
When you do load your chosen template, you’ll see the conversational flow all set up for you with guiding notes when needed. All you have to do is customize the content inside the flow that’s already there. Edit the text, images, gifs, and links in the blocks so they fit your brand and product!
The vast majority of the templates (around 90%) are free and will remain free after the free trial ends.
No, you don’t need coding skills. Landbot is a visual no-code builder with a friendly interface that allows for a quick learning curve.
Yes, Landbot offers a wide variety of out-of-the-box integrations such as Google Sheets, MailChimp, Salesforce, Slack & Email Notifications, Zapier, Stripe, etc. The Professional plan also offers a no-coder-friendly option to set up API webhooks with pretty much any tool or software.
Launching a bot using a template will take only few minutes. It depends on the amount of customization you plan to put into your chatbot.