Support Automation - Human handoff template

Automate customer issue resolution or transition seamlessly to a support agent when required with this free bot template.

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About this template

Is there anything better than bots? Well, if you said 'humans', then this template is for you.

Use this bot to automate customer resolution and transfer conversations to available support agents, asking the right questions and addressing complex problems personally with a simple conversation. The conversational design of this bot template eliminates the unnecessary hassle for users of filling lengthy support forms. Suppose the query is urgent or requires a human touch, you will be assisted on priority by a support agent.

If no agent is available, the user will be requested to submit a query which will be routed to the support team by email. Not only this helps in assisting your existing customers promptly and improves customer satisfaction and trust. It can also be used to convert your high intent leads into customers.

Use cases

Support & FAQ

Integrations

templates landbot logo sengrid
SENDGRID
templates landbot logo slack
SLACK
templates landbot logo zapier
ZAPIER

Key features

landbot features list check

Collect customer queries & support requests

landbot templates key features list

Send an automated confirmation email to the user

landbot features list check

Send internal notification to your team

landbot features list check

Drag, drop and launch within minutes...

mobile chatbot builder landbotlandbot templates chatbot builder
landbot templates conditional flow
CONDITIONAL LOGIC FLOW

Create personalized experiences with rules, conditions, keywords or variables based on user data.

landbot templates multi purpose question
MULTI PURPOSE QUESTION BLOCKS

Ask questions & collect info from visitors with zero friction. Choose from over 14 question blocks.

landbot templates interactive media blocks
INTERACTIVE MEDIA BLOCKS

Engage users in multimedia conversations with GIFs, images, videos or even documents.

landbot templates reusable bricks
BRICKS - REUSABLE BLOCKS

Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%.

Why use a support template?

landbot templates launch your bot
GO LIVE IN MINUTES

Save development time & cost with chatbots developed by conversational design experts to boost conversion.

landbot templates look and feel
100% CUSTOMISABLE DESIGN

Customize any element including backgrounds, fonts, colors, buttons or choose from predefined designs.

landbot templates share or dispaly bot
EMBED BOT IN MULTIPLE WAYS

Share a full page chatbot link or simply embed it in your website as a popup modal, live chat bubble or use iframe.

landbot templates app integrations
PRE-SET APP INTEGRATIONS

Sync data in realtime across leading apps with ready to setup integrations available in each chatbot template.

USE THIS TEMPLATE

Here’s what people say about us

landbot templates G2 rating
g2 stars landbot
"I Have The flexibility to do anything I want"
Tom
Tom

Co-Founder

g2 stars landbot
"The best chatbot tool there's in the market"
Guilherme
Guilherme

CEO

g2 stars landbot
"Intuitive, fun & powerful bot (even in free plan)"
Eva
Eva

Online Marketer

g2 stars landbot
"Easy builder for high impact conversations!"
Narciso
Narciso

Innovation Leader

g2 stars landbot
"Very easy to build complex chatbots"
Matej
Matej

Marketing Manager

g2 stars landbot
"Excellent User Friendly Chatbot Builder"
Marty
Marty

Founder

g2 stars landbot
"Amazing bot builder with superb support"
Mike
Mike

Founder

g2 stars landbot
"Great chatbot to personalize user journey"
Haithem
Haithem

Marketing Lead

Here’s what people say about us

landbot templates ratings g2
g2 stars landbot
"I Have The flexibility to do anything I want"
Tom
Tom

Co-Founder

g2 stars landbot
"The best chatbot tool there's in the market"
Guilherme
Guilherme

CEO

g2 stars landbot
"Intuitive, fun & powerful bot (even in free plan)"
Eva
Eva

Online Marketer

g2 stars landbot
"Easy builder for high impact conversations!"
Narciso
Narciso

Innovation Leader

g2 stars landbot
"Very easy to build complex chatbots"
Matej
Matej

Marketing Manager

g2 stars landbot
"Excellent User Friendly Chatbot Builder"
Marty
Marty

Founder

g2 stars landbot
"Amazing bot builder with superb support"
Mike
Mike

Founder

g2 stars landbot
"Great chatbot to personalize user journey"
Haithem
Haithem

Marketing Lead

Need something more advanced?

Choose from over 40+ ready to use templates

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Here’s what people say about us

landbot templates g2 star ratings
g2 stars landbot
"I Have The flexibility to do anything I want"
Tom
Tom

Co-Founder

g2 stars landbot
"The best chatbot tool there's in the market"
Guilherme
Guilherme

CEO

g2 stars landbot
"Intuitive, fun & powerful bot (even in free plan)"
Eva
Eva

Online Marketer

g2 stars landbot
"Easy builder for high impact conversations!"
Narciso
Narciso

Innovation Leader

landbot templates g2 star rating

"I Have The flexibility to do anything I want"

Tom
Tom

Co-Founder

landbot templates g2 star rating

"The best chatbot tool there's in the market"

Guilherme
Guilherme

CEO

landbot templates g2 star rating

"Intuitive, fun & powerful bot (even in free plan)"

Eva
Eva

Online Marketer

landbot templates g2 star rating

"Easy builder for high impact conversations!"

Narciso
Narciso

Innovation Leader

g2 stars landbot
"Very easy to build complex chatbots"
Matej
Matej

Marketing Manager

g2 stars landbot
"Excellent User Friendly Chatbot Builder"
Marty
Marty

Founder

g2 stars landbot
"Amazing bot builder with superb support"
Mike
Mike

Founder

g2 stars landbot
"Great chatbot to personalize user journey"
Haithem
Haithem

Marketing Lead

Need something more advanced?

Choose from over 40+ ready to use templates

We’ve got you covered with answers!

Frequently asked questions

landbot templates FAQs

What’s a Landbot chatbot template?

There are three ways to go about building a conversational app with Landbot:

1) Do it all from scratch but still without coding
2) Use only a few pre-made elements (bricks)
3) Pick and customize a pre-designed template

There’s no need to reinvent a flow if our conversational experience designers already built a chatbot template for your use case. Before committing to a free sign up or a specific template, you can always use the preview function to try out the end-user experience.

When you do load your chosen template, you’ll see the conversational flow all set up for you with guiding notes when needed. All you have to do is customize the content inside the flow that’s already there. Edit the text, images, gifs, and links in the blocks so they fit your brand and product!

Do I need to pay to use these bot templates?

The vast majority of the templates (around 90%) are free and will remain free after the free trial ends.

Do I need any coding skills to use these templates and launch a bot?

No, you don’t need coding skills. Landbot is a visual no-code builder with a friendly interface that allows for a quick learning curve.

Can I integrate this bot with external applications?

Yes, Landbot offers a wide variety of out-of-the-box integrations such as Google Sheets, MailChimp, Salesforce, Slack & Email Notifications, Zapier, Stripe, etc. The Professional plan also offers a no-coder-friendly option to set up API webhooks with pretty much any tool or software.

How quickly can I publish my bot using a template?

Launching a bot using a template will take only few minutes. It depends on the amount of customization you plan to put into your chatbot.