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Segment

Track users & events inside your chatbots

Track users & events inside your chatbots

PRODUCTS

Website

WhatsApp

CATEGORY

Data & Analytics

RESOURCES

Segment integration instructions

About this integration

Segment collects user data and behavior from the web and mobile, and provides a complete data toolkit to every team in your company.

Integrating Segment into your conversational flow improves your ability to track and analyze user behavior and apply the collected data with higher efficiency.

Create and track actions and events inside your chatbots and identify the users interacting with them.

Embedding options:

Key Features

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Identify users

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Track user actions and events

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Integration Preview

Segment

See how it works

Start building your first chatbot now!

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Pre-made templates for your website

Pre-made templates using this integration

Pre-made templates for your website

Pre-made templates using this integration

Pre-made templates for your website

See all chatbot templates

Pre-made templates using this integration

See all chatbot templates

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Frequently asked questions

What are the requirements for building a chatbot? Do I need coding skills?

You don't need any coding skills to build a chatbot.

Landbot's visual drag & drop builder offers fully no-code functionalities allowing non-technical users such as marketers or customer support agents to develop and maintain the bots themselves.

However, more technical users and developers can be more creative with Chatbots, especially UI customisations and user interactivity.

I have a Web Developer in my team. Can they help?

Launching a chatbot on your website is as easy as copying and pasting a code snippet, so everyone can do it.

However, if you have a Web Developer in your team, you can send them the instructions according to your website builder.

You will find the option to share these instructions in the “Share” section inside the chatbot creation page.

How can I add a chatbot to my website?

You can integrate a chatbot within your website using multiple formats:

- Live Chat Widget - Chatbot widget is probably the most popular and widely spread of chatbot formats. Most commonly, the widget takes on the shape of a chat bubble and resides in the lower right corner of the website.

- Pop-Up - This format is less common but quite powerful. Like a classic banner/form popup, it initiates by clicking on a button, time on page, or scrolling to a specific section. Unlike a button or an online form, a popup chatbot launches directly into the conversation, creating an interactive setup.

- Website Embed - This format allows you to seamlessly embed your assistant into any section of your website where it will be more helpful to your visitors.

- Full Page - Chatbots can also work as a stand-alone landing page meaning the chatbot makes up the entirety of the page. This type of chatbot format is particularly useful in marketing, helping reduce drop-offs by focussing the user's attention on the conversation and thereby improving conversions.

Where can I learn more about adding a chatbot on my website?

You can learn more about our integrations by consulting:

- Landbot Academy: How to Embed
- Knowledge Center: Integrations