Healthcare Chatbot: Information & Support 24/7

Be where and when your customers are. Provide your patients with quality information instantly, in a safe one-on-one space, without waiting.

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Why Leverage Chatbots in Healthcare Industry?

The Healthcare industry is riddled with challenges that require automation but can’t afford to lose the human touch. Chatbot technology provides an intelligent solution that can keep up with the instant and personal nature of medical services, providing information when there is no moment to lose. 

Rich but Simple Interactions

In a busy and complex world of medical care, healthcare chatbots provide information in a simple, visual or written manner, keeping up with the demands for speedy resolution.

Personalized Marketing

Not every service fits all banking customers. Bots are unbeatable at collecting data naturally, bots help you create hyper-personalized campaigns and increase conversions.

Healthcare Omni-Capabilities

Healthcare chatbot can provide information and services across multiple digital channels while retaining data and context for quality medical advice when and wherever. 

Power of Integrations

Chatbots can be easily integrated with 3rd party health systems to collect, update and retrieve patients’ personal health information when needed in a highly efficient way.

Extended & Faster Support

Virtual assistants can largely improve the quality of customer services by curating relevant information on-demand 24/7, lowering the anxiety caused by prolonged waiting times.

Humanlike Approach

Chatbots can give a personal and trustworthy touch to digital experiences in any area of the healthcare sector thanks to the instantaneous nature of a conversational back-and-forth.

How Can Landbot Features Help You Put Theory into Practice?

Landbot no-code builder enables you to build the experiences above in a matter of clicks thanks to its intuitive feature-rich no-code interface. 

Intuitive Drag-n-Drop Interface

Create information-rich chatbots with ease using our drag-n-drop interface.
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Rich Responses & Media

Turn complex explanations into simple answers with images, gifs, buttons & more.

Efficient Organization through Variables

Create variables to collect, organize and protect patients’ data in real-time.
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Natural Input Processing with Dialogflow

Create smooth CX by allowing patients to submit requests in a way that feels natural to them.

Personalization with Conditional Logic

Condition & personalize patient-bot conversations based on their responses in real-time.  
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3rd-Party Integrations for Wholesome Care

Integrate a variety of 3rd-party tools to improve existing and create new workflows.

Predesigned Templates

Leverage our pre-designed bot templates (e.g. event signup) to create bots in minutes.
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Smooth Bot-to-Human Handoff

Identify the most urgent/complex queries & instantly transfer them to medical staff.

A Universe of Integrations

Landbot's chatbot builder equips your medical chatbot with means to collect, track, update and retrieve patient data as well as curate information and fulfill actions such as booking appointments or paying bills. All without writing a single line of code.

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Slack

Set up action triggers and send direct notifications from Landbot to your team instantly and effortlessly. 
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Stripe

Turn transactions into conversations without compromising client safety with Stripe. 
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Sendgrid

Send notifications to your team, leads or customers directly from Landbot via email in real-time.
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Mailchimp

Collect email addresses and other user data & export them to your MailChimp mailing lists instantly.
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Saleforce

Integrate your conversational lead generation forms with one of the most sophisticated CRM solutions on the market.
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Google Analytics

Connect your conversational forms with Google Analytics to understand user behavior and improve data collection. 
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Google Sheets

Input, extract and update spreadsheet data in real-time during conversations, using a quick no-code setup.
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Dialogflow

Use NLP to retrieve data from natural user inputs and stand out with CX-oriented smart data collection.
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Zapier

Integrate your interactive forms with any of the 1000 apps and tools available on Zapier.

Top Healthcare Chatbot Use Cases

We see more and more chatbots in the healthcare industry, not just on the web but also messaging apps. Their popularity is not driven solely by their ability to adapt to a variety of channels but also their agility when it comes to diverse situations and actions. 

✔ Streamlined Live Chat

Use bots to provide initial assistance over one-on-one conversations - screen queries, solve the simple ones and expedite the more complex to relevant staff saving time and resources.

✔ 24/7 Support

Provide instantaneous support 24/7 wherever your patients are. Leverage chatbots to answer medical FAQs and provide information about medications, medical conditions, and treatments.

✔ Location Finder

You can leverage chatbots to help your customers find the site of the nearest pharmacy, doctor’s office or health center with specific service based on their real-time location.

✔ Health Params Tracker

Intelligent healthcare chatbots can be leveraged to track patients‘ health parameters like blood pressure, body weight, menstrual cycle, side effects, etc. in a convenient & unintrusive manner. 

✔ Medication Reminder

Healthcare professionals can ensure patients are taking their medication regularly and on time by using a medical bot to send them friendly notifications. 

✔ Appointment Setup

Use automated online or mobile conversations to allow your patients to book appointments, consultations, workshops, seminars, and other health services without hassle. 

✔ Meeting/Checkup Reminders

Eliminate no-shows and increase attendance by sending reminders and confirmation requests about upcoming consultations, checkups, and meetings.

✔ Feedback Collector

Collect ideas for improvement and increase the trustworthiness of your organization. Transform the usual online form into a conversation and collect patients’ feedback in a way that feels natural. 

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