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Post Purchase Survey template

This Post-purchase chatbot template lets you ask your customer the right questions right after they buy from you.

About this template

About this WhatsApp Chatbot template

We all know the power of a good first impression. Whether you're meeting a potential new friend or making a big presentation at work, you know how important it is to make a great first impression.

But did you know that, in the world of eCommerce, your most valuable impressions are the ones you make after someone has already purchased from you?

As a business, you don't have many moments as powerful as this one. Use this chatbot template to get feedback from your customers about their shopping experience, ask them questions about their favourite products, or any other information that might be useful for you to have. Give your customers the possibility to answer from a rating scale type of question or free-text format and store their answers in a Google Sheet, Airtable, or any other database of your choice. Make it easy for your customers to share their voices with you conversationally.

Make it a chance to learn what they think and feel; to hear their voices loud and clear (or soft and shy, or whatever). And it's a chance for you to show them that you care about what they have to say.

Use cases

Surveys

Integrations

templates landbot logo google sheets

Google Sheets

Key features

landbot features list check

Collect feedback using rating scale questions

landbot templates key features list

Ask open-ended questions for detailed feedback

landbot features list check

Store answers in a database of your choice

landbot features list check

Pass customer info between apps via Hidden Fields

Drag, drop and launch within minutes...

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landbot templates conditional flow
Conditional logic flow

Create personalized experiences with rules, conditions, keywords or variables based on user data.

landbot templates multi purpose question
Multi purpose question blocks

Ask questions & collect info from visitors with zero friction. Choose from over 14 question blocks.

landbot templates interactive media blocks
Interactive media blocks

Engage users in multimedia conversations with GIFs, images, videos or even documents.

landbot templates reusable bricks
BRICKS - REUSABLE BLOCKS

Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%.

Why use a chatbot template?

landbot templates launch your bot

GO LIVE IN MINUTES

Save development time & cost with chatbots developed by conversational design experts to boost conversion.

landbot templates look and feel

100% CUSTOMISABLE DESIGN

Customize any element including backgrounds, fonts, colors, buttons or choose from predefined designs.

landbot templates share or dispaly bot

EMBED BOT IN MULTIPLE WAYS

Share a full page chatbot link or simply embed it in your website as a popup modal, live chat bubble or use iframe.

landbot templates app integrations

PRE-SET APP INTEGRATIONS

Sync data in realtime across leading apps with ready to setup integrations available in each chatbot template.

Here’s what people say about us

landbot templates ratings g2
g2 stars landbot

"Start your WhatsApp communication in no time"

Amin M
Amin M

CTO

g2 stars landbot

"Landbot's by far the best User Interface to build chatbots."

Alisa B
Alisa B

Chatbot Developer

g2 stars landbot

"The best chat service for small businesses, hands down"

Sam R
Sam R

CEO - SMB

g2 stars landbot

"Integrations with other apps is a huge upside"

Tom
Tom

Co-Founder

g2 stars landbot
"The best chatbot tool there's in the market"
Guilherme
Guilherme

CEO

g2 stars landbot
"Intuitive, fun & powerful bot (even in free plan)"
Eva
Eva

Online Marketer

g2 stars landbot
"Easy builder for high impact conversations!"
Narciso
Narciso

Innovation Leader

g2 stars landbot
"Very easy to build the most complex chatbots"
Matej
Matej

Marketing Manager

Here’s what people say about us

landbot templates g2 star ratings
g2 stars landbot

"Start your WhatsApp communication in no time"

Amin M
Amin M

CTO

g2 stars landbot

"Landbot's by far the best User Interface to build chatbots."

Alisa B
Alisa B

Chatbot Developer

g2 stars landbot

"The best chat service for small businesses, hands down"

Sam R
Sam R

CEO - SMB

g2 stars landbot

"Integrations with other apps is a huge upside"

Tom
Tom

Co-Founder

We’ve got you covered with answers!

Frequently asked questions

landbot templates FAQs

What’s a Landbot chatbot template?

There are three ways to go about building a conversational app with Landbot:‍

1- Do it all from scratch but still without coding
2 - Use only a few pre-made elements (bricks)
3 - Pick and customize a pre-designed template


There’s no need to reinvent a flow if our conversational experience designers already built a chatbot template for your use case. Before committing to a free sign up or a specific template, you can always use the preview function to try out the end-user experience.

When you do load your chosen template, you’ll see the conversational flow all set up for you with guiding notes when needed. All you have to do is customize the content inside the flow that’s already there. Edit the text, images, gifs, and links in the blocks so they fit your brand and product!

Do I need to pay to use these bot templates?

The vast majority of the templates (around 90%) are free and will remain free after the free trial ends.

Do I need any coding skills to use these templates and launch a bot?

No, you don’t need coding skills. Landbot is a visual no-code builder with a friendly interface that allows for a quick learning curve.

Can I integrate this bot with external applications?

Yes, Landbot offers a wide variety of out-of-the-box integrations such as Google Sheets, MailChimp, Salesforce, Slack & Email Notifications, Zapier, Stripe, etc. The Professional plan also offers a no-coder-friendly option to set up API webhooks with pretty much any tool or software.

How quickly can I publish my bot using a template?

Launching a bot using a template will take only few minutes. It depends on the amount of customization you plan to put into your chatbot.