Provide the best customer experience by combining automated FAQs and live human agent support for the web and WhatsApp.
This advanced support bot template with a built-in human support agent takeover feature addresses your potential and existing customers' queries around the clock. It creates a ticket instantaneously to be handled by the support team, thereby improving the user experience and considerably shortening the resolution times.
The conversational design of this bot template saves users valuable time & effort by easily communicating the issue at hand instead of filling lengthy support forms supported by a persistent menu for easy navigation. Suppose the query is urgent or requires a human touch. In that case, it seamlessly transitions the chat to a human support agent for immediate assistance.
All in all, it helps in setting the right customer expectation for a follow-up and an expected resolution time.
Collect customer queries & support requests
Send an automated confirmation email to the user
Create a support ticket in your ticketing system
Receive quick responses on WhatsApp with 'Reply buttons'
Create personalized experiences with rules, conditions, keywords or variables based on user data.
Ask questions & collect info from visitors with zero friction. Choose from over 14 question blocks.
Engage users in multimedia conversations with GIFs, images, videos or even documents.
Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%.
Growth Hacker - SMBs
Owner - Small business
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CEO - SMB
Frequently asked questions
There are three ways to go about building a conversational app with Landbot:
1) Do it all from scratch but still without coding
2) Use only a few pre-made elements (bricks)
3) Pick and customize a pre-designed template
There’s no need to reinvent a flow if our conversational experience designers already built a chatbot template for your use case. Before committing to a free sign up or a specific template, you can always use the preview function to try out the end-user experience.
When you do load your chosen template, you’ll see the conversational flow all set up for you with guiding notes when needed. All you have to do is customize the content inside the flow that’s already there. Edit the text, images, gifs, and links in the blocks so they fit your brand and product!
The vast majority of the templates (around 90%) are free and will remain free after the free trial ends.
No, you don’t need coding skills. Landbot is a visual no-code builder with a friendly interface that allows for a quick learning curve.
Yes, Landbot offers a wide variety of out-of-the-box integrations such as Google Sheets, MailChimp, Salesforce, Slack & Email Notifications, Zapier, Stripe, etc. The Professional plan also offers a no-coder-friendly option to set up API webhooks with pretty much any tool or software.
Launching a bot using a template will take only few minutes. It depends on the amount of customization you plan to put into your chatbot.