Browse Landbot’s database of chatbot use cases to make the most of your conversational efforts.
claim that chatbots enable them to provide personalized attention to customers.
expect businesses to be open and available 24/7.
would choose interacting with a chatbot over filling in an online form.
that agree chatbots deliver large ROI with minimal effort.
projected to drive eCommerce transactions worth $122 billion.
are open to purchasing items through a bot.
working with bots reported increased first contact resolution
reported the highest customer satisfaction score of 4.4 (out of 5)
leaders reported more than a 30% reduction in customer service costs.
use AI bots to provide recommendations and guidance to agents
per applicant was reported by a bot use case & a 80% increase in applications
and queries handled by HR staff after official HR chatbot deployment
Find out more about us, our Landbot builder, and using chatbots in business.
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Chatbot is a software that communicates with users using a chat (messaging) interface mimicking natural conversation. Some chatbots are rule-based following “choose-your-own-adventure” pattern while others use elements of artificial intelligence such as NLP.
Communicating with NLP chatbots is closer to normal human interactions as the bot analysis user’s natural language and offers answers based on that analysis. In other words, user has more control over the conversation.
Rule-based chatbots provide a more structured experience guiding users along pre-defined (decision-tree-like) path. Their greatest advantage lies in rich interface elements (buttons, carrousels) which make the experience conversational as well as interactive, more comfortable and visually appealing.
Which type of bot works better depends largely on the chatbot use case. Sometimes, a combination of the two is the best choice.
Landbot is a no-code chatbot builder and chat manager that allows you to create chatbots (rule-based or AI) without writing a single line of code for the web, WhatsApp, Facebook Messenger or any other channel with API. Furthermore, the built-in chat manager enables you to manage conversations from all channels under one roof.
You can sign up with Landbot for free and enjoy a free trial. Afterwards, you will be automatically switched to our free Sandbox plan.
However, it does come with feature limitations. For the best results, it’s best to consider one of our paid plans with very competitive prices.
The concept to launch trajectory varies depending on the complexity of the projects. However, with Landbot’s no-code capabilities the production time can be minimised from weeks to days or hours. The simplest bots can be launched within minutes. Check out our customer stories, if you have doubts!
No you don’t. Landbot chatbot builder offers fully no-code functionalities allowing non-tech professionals such as marketers or customer support agents to build and maintain the bots themselves.
Yes, we do! While creating a chatbot from scratch is incredibly simple, you can speed up the process even more and use a pre-designed bot from our chatbot templates library. The templates offer a variety of use cases from marketing, product or service recommendation, customer support and HR.
Yes. Besides website chatbots, Landbot enables you to create assistants for WhatsApp, Facebook Messenger and any other channel or brand mobile app with API.
If you are designing for the web, you have all the freedom you need in designing a visual experience that fits your brand.
Naturally, you won’t have the same free hand when it comes to messaging apps so there, the only voice of your brand image is the bot’s personality.
You can easily connect your chatbot with the most popular tools on the market including Google Analytics, Google Sheets, Stripe, Mailchimp, Salesforce, Zendesk, Slack, Dialogflow, Calendly, SendGrid… or connect with any tool using the native Zapier integration.
