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FAQ & Store Directory template

Use this WhatsApp chatbot to create a conversational FAQ and store directory. Share details about your opening hours, return policy, and general info or ask for feedback.

About this template

About this WhatsApp Chatbot template

FAQ and store directory WhatsApp chatbot can help answer your visitors' usual questions, provide additional info about your business and get feedback in real-time on autopilot 24/7.

Use this template to categorize and break lengthy FAQ content into simple categories and prioritize the most frequently asked questions about your product or service. The conversational design of this bot template creates a self-help experience for users, making finding information easy, fun and interactive.  

Improve your ticket deflection ratio & user satisfaction by responding quickly to users' doubts & questions, thereby saving them time. At the same time, you can improve the quality of the user experience by taking user ratings.

Integrations

image integrations not required

Not required for this template

Key features

landbot features list check

Provide easy options to users with Reply Buttons

landbot templates key features list

Self serve users 24/7 in an interactive way

landbot features list check

Allow users to provide feedback rating

landbot features list check

Share business operating hours and return policies

Drag, drop and launch within minutes...

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landbot templates conditional flow
Conditional logic flow

Create personalized experiences with rules, conditions, keywords or variables based on user data.

landbot templates multi purpose question
Multi purpose question blocks

Ask questions & collect info from visitors with zero friction. Choose from over 14 question blocks.

landbot templates interactive media blocks
Interactive media blocks

Engage users in multimedia conversations with GIFs, images, videos or even documents.

landbot templates reusable bricks
BRICKS - REUSABLE BLOCKS

Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%.

Why use a chatbot template?

landbot templates launch your bot

GO LIVE IN MINUTES

Save development time & cost with chatbots developed by conversational design experts to boost conversion.

landbot templates look and feel

100% CUSTOMISABLE DESIGN

Customize any element including backgrounds, fonts, colors, buttons or choose from predefined designs.

landbot templates share or dispaly bot

EMBED BOT IN MULTIPLE WAYS

Share a full page chatbot link or simply embed it in your website as a popup modal, live chat bubble or use iframe.

landbot templates app integrations

PRE-SET APP INTEGRATIONS

Sync data in realtime across leading apps with ready to setup integrations available in each chatbot template.

Here’s what people say about us

landbot templates ratings g2
g2 stars landbot

"Start your WhatsApp communication in no time"

Amin M
Amin M

CTO

g2 stars landbot

"Landbot's by far the best User Interface to build chatbots."

Alisa B
Alisa B

Chatbot Developer

g2 stars landbot

"The best chat service for small businesses, hands down"

Sam R
Sam R

CEO - SMB

g2 stars landbot

"Integrations with other apps is a huge upside"

Tom
Tom

Co-Founder

g2 stars landbot
"The best chatbot tool there's in the market"
Guilherme
Guilherme

CEO

g2 stars landbot
"Intuitive, fun & powerful bot (even in free plan)"
Eva
Eva

Online Marketer

g2 stars landbot
"Easy builder for high impact conversations!"
Narciso
Narciso

Innovation Leader

g2 stars landbot
"Very easy to build the most complex chatbots"
Matej
Matej

Marketing Manager

Here’s what people say about us

landbot templates g2 star ratings
g2 stars landbot

"Start your WhatsApp communication in no time"

Amin M
Amin M

CTO

g2 stars landbot

"Landbot's by far the best User Interface to build chatbots."

Alisa B
Alisa B

Chatbot Developer

g2 stars landbot

"The best chat service for small businesses, hands down"

Sam R
Sam R

CEO - SMB

g2 stars landbot

"Integrations with other apps is a huge upside"

Tom
Tom

Co-Founder

We’ve got you covered with answers!

Frequently asked questions

landbot templates FAQs

What’s a Landbot chatbot template?

There are three ways to go about building a conversational app with Landbot:

1 - Do it all from scratch but still without coding

2 - Use only a few pre-made elements (bricks)

3 - Pick and customize a pre-designed template


There’s no need to reinvent a flow if our conversational experience designers already built a chatbot template for your use case. Before committing to a free sign up or a specific template, you can always use the preview function to try out the end-user experience. When you do load your chosen template, you’ll see the conversational flow all set up for you with guiding notes when needed.

All you have to do is customize the content inside the flow that’s already there. Edit the text, images, gifs, and links in the blocks so they fit your brand and product!

Do I need to pay to use these bot templates?

The vast majority of the templates (around 90%) are free and will remain free after the free trial ends.

Do I need any coding skills to use these templates and launch a bot?

No, you don’t need coding skills. Landbot is a visual no-code builder with a friendly interface that allows for a quick learning curve.

Can I integrate this bot with external applications?

Yes, Landbot offers a wide variety of out-of-the-box integrations such as Google Sheets, MailChimp, Salesforce, Slack & Email Notifications, Zapier, Stripe, etc. The Professional plan also offers a no-coder-friendly option to set up API webhooks with pretty much any tool or software.

How quickly can I publish my bot using a template?

Launching a bot using a template will take only few minutes. It depends on the amount of customization you plan to put into your chatbot.

Is it possible to create quick answers or buttons on WhatsApp for faster navigation?

Yes, with the Reply buttons feature you can create up to 3 buttons in a WhatsApp bot for quick replies, saving time and effort to the user of the bot. For more than 3 buttons, you can utilise the Keyword Options block to give a list of options and trigger keywords typed by the user.

What's the pricing for the WhatsApp chatbot? How many chats does it include?

The pricing depends on a few factors such as volume of monthly chats, number of agents, and more. Our most popular WhatsApp chatbot plan starts at €150/mo and includes 1000 chats per month. Extra chats beyond that have an additional cost.For large businesses looking for higher volumes, we offer custom plans as per requirements. Please check our pricing plans for more details about the benefits and features included.