In this day and age, it’s no easy deed to land a job, especially the one you actually want. The job market is flooded with (over)qualified applicants and recruiters struggle to review the hundreds of CVs they receive with every new job posting. So, how can one stand out from the crowd? An interactive chatbot resume!
I’ve previously written a piece on recruitment chatbots. However, that one was aimed at helping HR agents organize and get through the heap of applications more efficiently. Today, I would like to focus on candidates looking to make a lasting impression as early in the recruitment process as possible without going for an unattainable overkill like the famous animated online CV of Robby Leonardy.
Chatbot resume (CV) is, quite simply, a resume presented in the form of a conversation. Despite the general assumption, a chatbot CV doesn’t need to rely on artificial intelligence, nor it has to be too complicated or expensive to build. Plus, it gives the candidate an advantage to grab the attention of a potential employer early on when a load of resumes is still just a see of formless data.
Indeed, on a market where “smart voices” and original ideas take a center stage, an interactive resume in the form of a chatbot can open doors that would’ve otherwise stayed closed.
Once you decide to create a bot to present your skills and work experience to the next recruiter, before taking the next step, you need to decide on a channel.
You can opt for a social media-based bot such as Facebook Messenger or creating a stand-alone chatbot landing page. If you are thinking about WhatsApp, you’ll have to give up on the idea for now. While the messaging app did open its doors to business, chatbots are only possible with WhatsApp Business API and that is only open to medium or large corporations.
So… which should it be? Facebook Messenger or a landing page?
Well, it all comes down to relevance. Depending on what kind of company and position you are applying for, one format can be more effective than the other. For instance, if the company isn’t active on Facebook, such bot simply wouldn’t make sense… unless that is they are looking for someone to manage social media. Then, a Facebook bot can be a score!
On the other hand, having a stand-alone chatbot gives you much more space to be creative and communicate who you are and what you stand for conversationally as well as visually.
As mentioned, building a chatbot resume is no longer out of reach for us “common folk.” A variety of online tools and services allow you to build a bot fairly easily and without coding.
In this article, we will show you, step by step, how to build an interactive CV using the Landbot chatbot builder and its simple drag-and-drop interface.
NOTE: If you want to build along with the tutorial, sign up with Landbot now, it’s free and no credit card info is required!
Before you jump to construction the bot, it’s highly recommended you do a little prep.
- Firstly, get your CV ready and highlight the experiences, education, and skills you want your bot to share. Likewise, feel free to jot down a few other perhaps more personal things that would be too much for a paper CV but could work great in an online chat, given the recruiter chooses to hear them. Consider your hobbies or perks that make you, YOU.
- Secondly, consider the sequence in which you want to share this information and how much choice and freedom you want to give to the recruiter to navigate through it. For instance, you might want to build up to reveal some special skill or let the recruiter decide for herself/himself.
- Thirdly, take formatting challenges into account. You need to keep in mind that information sharing is going to happen as part of a conversation and hence simply transferring CV info from paper to conversational format won’t work. It’s imperative you respect the basic principles of conversational design.
- Fourthly, think about the tone and language your bot will use to communicate. Reflect upon the balance between formality and informality. How causal can you afford to be without losing your professionalism? And, on the contrary, how professional can you be without sounding unnatural and, well, like a robot.
Once you have a plan, it’s time to start turning it into reality.
So, if you haven’t done so yet, register for a free Landbot account.
Welcome to the main dashboard!
To get started, simply click to create a new bot.
However, if you did complete the set up you will be taken directly to the chatbot builder which will welcome you with a short tutorial to help you get around the right of the bat.
Note: Just after your registration you have access to all the Landbot features for 5 days. However, to create and use a functional resume bot, you won’t need to upgrade once the trial is over.
Either way, it’s not hard to get a hang of what is possible to do with Landbot, since all you really need to do is drag and drop questions and responses as needed.
Each bot starts with a welcome message. You can’t delete it but you CAN completely modify it to fit your purpose.
To follow up on the conversation, all you need to do is click and drag an arrow from the green dot and select the type of block you want to do next.
Building the chatbot resume is made easier by various pre-set conversational block formats which enable you to ask different types of questions without needing to adjust the code. For instance, if you use the “EMAIL” question format the bot will make sure only answers with email format are accepted.
While you keep in mind the conversational approach, you can also take advantage of using rich media such as images, gifs, and videos.
For instance, you can start the conversation with a simple HI and Gif. Though, truth be told you can upload anything to your bot, even your picture or a self-made Gif of you waving!
All you need to do is click on the “MEDIA” button and a pop-up window will display the options:
5. Start Building Your Chatbot Resume
To build our CV chatbot, I started with a short introduction using the button block. I used the buttons to introduce the option to commence the interaction or opt-out and leave it for later.
I then liked the affirmative answer to a new “Buttons” block offering the recruiter to get take charge of their experience and go after the information they want to read:
Remember, giving the recruiter (or whoever is on the other hand) chances to control and influence the flow of the conversation through turn-taking, is a crucial part of the conversational experience. Otherwise, your chatbot CV will feel like a cheat.
In any case, at this stage, you can already check how your bot is looking. Go to the upper right corner of the builder and click “SAVE” then “PREVIEW.”
6. Be Smart About Your Dialog Flow
You might be thinking that since you have to offer options to change and interact at every turn, you will end up with a crazy-complex dialogue flow.
However, that is not necessarily true. You just need to be smart about how you men this information together.
For instance, in our sample chatbot resume, I started off with a sort of “menu” that offered options:
- Work experience
Instead of developing a separate flow for each of the answers, I simply developed the overview. The overview flow, after a few exchanges, ended up giving the recruiter the options to ask about the companies I worked for or about my studies.
To take advantage of the overlapping topics, I simply connected the initial “Work Experience” button with the same block created to answer the “Which Companies?” button in the “Overview” flow. The same in the case of education.
See the recording below:
7. Reveal the Information in Easy-to-Digest Bites
When you are writing about your previous experiences or skills it’s easy to slip into a monologue. So, although you have a lot to tell, make pauses to let the recruiter interact, even if it’s just by pressing the “NEXT” button.
In the backend, it will look something like this:
Even if the person on the other hand of the conversation is not making any choice, having to press the button will keep them engaged throughout the entire information load and the experience won’t feel one-sided.
Since you are building a bot, not a form, you are able to react to the recruiter’s mood in real-time. For example, if the recruiter seems unimpressed because he or she clicks “I am not convinced” instead of “That’s fantastic!” option, you can follow the negative answer with more practical examples of your skills and “push for the sale” a bit harder.
On the other hand, if a recruiter or an HR manager seems to be interested by clicking the more positive answers, you can wrap up the conversation by offering them your references.
Allowing the request for references you can play around with some of the more interesting features of Landbot. Using the “Name” and “Email” question blocks will allow you to store the recruiter’s responses under variables @name and @email and display them in the email notification.
After the recruiter answers the two key questions that will give you the reassurance that it’s not spam, you can program the bot to send you an email notification by using the “Send an Email” block. You will have a chance to create your personal lead generation channel 😂.
When you select to use the email block, a form will pop up on the left side.
Select and fill in the highlighted areas, click SAVE, and voila! You will receive an email if someone requests references!
Conversational chatbot resume is fun BUT, HR will still need to put you on file. So, at the end of the conversation, make sure to offer the recruiter to download your CV either as a PDF, JPG image or access via Google Drive.
If you decide to use a JPG or PDF all you need to do is use the “MEDIA” option in the “MESSAGE” block.
10. Give Your Chatbot CV a Unique Design
Once done with building your flow, move on to the design section.
Here you can adjust the logo, title, avatar, font, the color of the conversation bubbles as well as background. What’s even better, your background can be anything… a color, image, video… the choice is yours!
11. Share The Bot with Recruiters
Satisfied with your conversational resume chatbot?
It’s time to send it to potential employers!
All you need to do is make your way to the “SHARE” section of the options menu in the header.
Click “SHARE,” copy the newly-generated link and get going!
This is all for our guide to chatbot resume.
Let’s give it a try!