Send a WhatsApp Message Template Block

Learn how to integrate WhatsApp message templates into your chatbot flows with call-to-action and quick reply buttons.

- Link to help article on how to request a message template.

- Link to video on how to request a message template.

In this tutorial, we explore the "Send a WhatsApp Message Template" block in the Landbot builder. Discover how to seamlessly integrate WhatsApp message templates into your chatbot flows, complete with call-to-action and quick reply buttons. We'll guide you through the setup process, including selecting your WhatsApp Business number and approved message templates. Learn how to handle templates with and without buttons, and what to do if a message fails to send. We'll also cover important limitations to keep in mind.

00:00 Intro

00:19 Setup Process

01:30 Handling Failures and Limitations

Key takeaways

  • Setup Process
  • Button Functionality
  • Handling Failures and Limitations
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Please note that 'Variables' are now called 'Fields' in Landbot's platform.