Integrations help turn conversations into potent sales and data collection tools. Landbot chatbot platform allows you to equip your eCommerce store bot with means to collect, track, update and retrieve customer data, fulfill actions and close sales without writing a single line of code.
Set up action triggers and send direct notifications from Landbot to the most popular internal communication tool on the market.
Combine safety with comfort and convenience. Implement Stripe and let your customers complete their purchases without ever having to leave the conversation using a tool that inspires trust.
Use “Send an Email” function to send notifications to your team, client or bot users directly from Landbot without delay.
Use MailChimp integration to update your mailing lists with newly collected email addresses and other customer data in an instant. With Landbot builder, all it takes is a click of a button.
Using SalesForce to manage all clients and their data? Then connect your CRM with your eCommerce chatbot assistant and update customer profiles with new information in real-time to prevent errors.
Get to know your visitor/customer base by integrating your bot with Google Analytics. Collect key demographic and behavioral data to improve your services and catch new sales opportunities.
Connect your chatbot with Google’s all-time-favorite business tool to automatically (and instantly) gather, update and retrieve data in course of a conversation to provide personalized service at a minimal cost.
If a rule-based bot falls short of your needs, use the same graphic no-code interface to create a chatbot driven by AI & natural language processing. Train it in Dialogflow and connect with Landbot with a click.
No matter what tool you use to manage and drive your online business, Zapier integrations allow you to link your bots to any of the 1000 apps and tools available in its extensive database.
Top eCommerce Chatbot Use Cases
Chatbot for eCommerce website, WhatsApp and Facebook Messenger is a powerful tool and not only for its omnichannel presence. It can be inserted into any stage of customer journey driving engagement, sales, and customer satisfaction.
✔ Streamlined Live Chat Use bots pre-screen user queries, solve the simple ones and delegate the more complex to appropriate agents saving time and resources of your human team.
✔ 24/7 Support Anywhere Provide instantaneous support 24/7 wherever your customers are. Leverage chatbots to answer FAQs, provide pre-purchase assistance and post-sale support on the web or mobile.
✔ Product Recommendation Turn your eCommerce chatbot into a salesman. Answer specific requests instantly or trigger conversational product lifecycle offers based on client purchase history.
✔ Product Launch Build anticipation and hype for your upcoming product release with help of a personality-driven conversational assistant. Let bot manage alert sign-ups, product info, and even reservations.
✔ Shopping Cart & Check-Out Use an eCommerce bot to not only find specific products but also keep track of selected items and seal the deal. Let your customers select products and pay without ever leaving the chat!
✔ Shipping Updates Shipping is a pain point for many online shoppers. Keep your clients calm and in control by using WhatsApp or Facebook Messenger bot to keep them in the loop on shipping & delivery.
✔ Transaction Confirmations & Invoices Looking to simplify and streamline the entire extent of the customer journey? Let your chatbot deliver shoppers their transaction information, best on an encrypted channel like WhatsApp.