improve-employee-experience-with-chatbots
How Can Chatbots Improve Employee Experience?

In the rush of everyday dealings, it’s easy to forget that everyone in your business ecosystem is a customer: from investors to partners, buyers and their networks to anyone in the value chain from manufacturers to end consumers, including your

closing-the-customer-experience-gap-chatbots
Closing the Customer Experience Gap: Chatbot’s Guide

Since the term “Experience Economy” was coined by Pine and Gilmore in their 1998 HBR report, the theory has been growing not only in popularity but also in substance. For many brands, customer experience has become the central concern. However,

click-to-whatsapp-ads
Click-to-WhatsApp Ads Workaround for Your Next Campaign

With the roll-out of WhatsApp Business App and API, the popular messaging app has finally dipped its toes in the marketing game. Facebook’s click-to-WhatsApp ads were supposed to be part of the app’s transition to the world of business.

whatsapp-opt-in
The Ultimate Guide to WhatsApp Opt-In Strategies

Indeed, WhatsApp opened its door to businesses! Despite that, the user experience is still at the core of the company's interest. And so, even if you applied for WhatsApp Business API, had your WhatsApp message templates approved and created your

how-to-create-whatsapp-bot
How to Create WhatsApp Bot Without Writing a Single Line of Code

So... You are wondering how to create WhatsApp bot. The good news is, you are in the right place! Still, I feel like I should give you a heads up. The guide you will find here is significantly different from

conditional-logic-bot
Conditional Logic Bot: 3 Ways to Hyper-Personalize CX

With the growing amount of content competing for consumer attention, many brands turned to hyper-personalization to keep their messages captivating and relevant to audiences. Before the “no-code” revolution, trying to hyper-personalize both the campaigns and content was exclusive to large

how-to-create-whatsapp-message-template
How to Create Message Templates for WhatsApp API: All You Need to Know

If you successfully applied for WhatsApp API and activated your phone number(s), this is the article to read! Learning how to create WhatsApp message templates is the next big task on your list. However, before we dive into the process

chatbots-brand-storytelling-marketing
5 Ways Chatbot Can Power-Up Your Brand Storytelling for Better CX

The economy has evolved from a product- to experience-oriented as consumers started to look beyond the “what” that companies offered at their “how” and “why.” Little by little, brand storytelling took over marketing center stage. But, we’ve come to face

apply-for-whatsapp-business-api-client
How to Apply for WhatsApp Business API: Everything You Need to Know

Over the past few years, messaging apps marketing has been gaining more and more attention across industries. Apps such as WeChat and Facebook Messenger have been welcoming and enabling companies to use them as communication channels from the start. In

build-recruitment-bot
Build a Personalized Recruitment Chatbot without Coding

In the past few years, chatbots have been leveraged in a multitude of cases. Bot adoption in customer support, lead generation, and eCommerce, in particular, has been single-handedly stealing the spotlight. Yet, there is still more value to be found…

chatbot-best-practices-chatbot-mistakes
Creating a Chatbot: Best Practices & Common Mistakes

Not that long ago bots were a novel but clunky technology most looked at with wariness. Today, they are commonplace as more and more businesses adopt them for lead generation, customer service, and even for accepting orders! However, not all

chatbot-website-examples
Get Inspired by These 9 Creative Chatbot Website Examples!

Since chatbot adoption doesn’t show any signs of slowing down more and more businesses become intrigued by this rising CX unicorn. To satisfy that curiosity, we compiled a list of chatbot website examples that pretty much nailed it. The list

Introducing Teammates: Two Heads are Better Than One

Once again, we are here with a little update. Yes! We are that determined to make your bot making the experience the reason why you wake up in the morning 👀. OK,  maybe not that great, but certainly something close

Chatbot Statistics Compilation 2019: The State of Market & Business Opportunities

Somewhere along the way, the hype around conversational bots turned into a stable trend and the trend into a solid, well-received marketing strategy. You have likely come across chatbot statistics that swept you off your feet be it positively or

conversational-landing-pages-examples
9 Great Conversational Landing Pages Examples

So, you are curious to see some conversational landing page examples? Well, you came to the right place! Landing pages are one of the key tools of online marketing. They can make or break a deal. You want people driven

advantages-of-instant-messaging-marketing
The Advantages of Instant Messaging Apps Marketing for Business

Messaging apps have changed the way we communicate with each other. Oh, how MUCH we love the convenient, natural nature of it! So much so that we opened our minds and messaging channels to conversations with businesses and so, the

Reliable WhatsApp Statistics Compilation for Business 2019

Since the release of WhatsApp Business App and later WhatsApp Business API, the messenger app that kept to itself turned into one of the top marketing channels on the rise. Since marketers don’t throw effort and money around based on

landbot-builder-3-launch
🥳 Introducing The New & Improved Landbot Builder 3.0 🥳

After months of hard work, it’s finally here… 🥁🥁🥁 The day when the new Landbot builder becomes available to everyone! Though the new look is certainly something to admire, the changes are far beyond aesthetic. We dug deep into the

landbot-bricks-builder-3
Builder 3.0: Introducing Bricks

Perhaps the most potent update of builder 3 is the Bricks functionality. In essence, bricks are groups of blocks designed to simplify and unclutter complex flows. Furthermore, every brick you create can be repurposed in other bots. In other words,

chatbot-whatsapp-marketing
Whats Up with WhatsApp Marketing: API & Chatbots

WhatsApp marketing has been efficiently stealing thunder from social media and other online communication strategies for a few months now. It seems the hype is unlikely to wither any time soon. In fact, WhatsApp for Business is only in the